Today I want to talk to you about how allergies can create local advocates for your hospitality business. We’ve probably all got friends who are vegan, they might have a seafood allergy, they might have a gluten allergy – how do we know this? They don’t wear a badge. We know this because they’ve […]
Smart phones and mobile devices are a really great way for keeping in touch with employees, for scanning customer discount codes and more. However, they can also be a problem. Are they making your employees less productive? Mobile phones can be a huge workplace distraction for many employees. When you realise how much time employees […]
Today I want to talk to you about reviews of your venue and why they are important. We’ve all got used to TripAdvisor, we’ve all got used to looking at a venue, when we go on a holiday perhaps always looking for somewhere to go and eat or go and drink. So the first place […]
Today I want to talk to you about how to get the best out of your Wi-Fi. If you’ve got Wi-Fi in your business and you use it purely for business, you then have got to make a decision whether you are going to make Wi-Fi available to your customers or you’re gonna keep it […]
Here at Sterling Stock Auditors we believe that there are four factors that make up a ‘safe’ bar and restaurant that creates a safe and loyal customer environment and these are as follows
From cafes and bars to retail outlets and shops; WiFi is becoming a common amenity and something that the consumer is beginning to expect from businesses. The internet and devices that connect us to the internet have become as big of a necessity as electricity, water and gas.
A survey was recently completed by speaking to over 1,000 users of Wi-Fi across Europe and the research found that 84% would be more willing to purchase goods and services from a business that offered a free Wi-Fi service; meanwhile 96% said they would return to a hotspot location because of the free Wi-Fi.
We often speak to restaurants, cafes, bars and other businesses in the hospitality and catering trades and they are concerned about employee theft; yet they show no real concern for self-imposed breaks that employees take. When you look at the amount of time an employee may not be working, surely cost wise this is the […]
It’s been revealed that by 2020 there will be 21 billion connected devices invading our lives. A pretty mind-boggling stat, right? And considering the fact that mobile users spend 90% of their time on apps, it’s no surprise that restaurants are zoning in on this digital emergence. The likes of McDonald’s and Subway are already making strategic digital transformation updates