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Author:Guy Porteous

Know Your Numbers

Know Your Numbers

Today I want to talk to you about knowing your numbers.  Why is this important?  At the moment we’ve seen an increase in the alcohol Duty.  We’ve seen rising inflation in the food prices & cost prices.  Unless you know your numbers you don’t know how you’re able to manipulate your selling prices to keep […]

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What do I need to run a pub in England & Wales?

What do I need to run a pub in England & Wales?

Today I want to talk to you about what you need to run a pub in England & Wales. The first thing to look at is a premises license. If you’re taking over an existing premises… which is licensed. You need to look at the premises license, check any restrictions on it. If they meet […]

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What Drinks Offers Should I Run in a Nightclub in UK?

What Drinks Offers Should I Run in a Nightclub in UK?

When running a nightclub in the UK, offering a diverse range of drinks is crucial to cater to the varied tastes of your patrons. Here are some popular drink options that you can consider: Classic Cocktails: Offer a selection of well-known cocktails like Mojitos, Margaritas, Cosmopolitans, Old Fashioned, and Martinis. Classic cocktails have a timeless […]

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How to Decide on The Drinks Suppliers for a Nightclub

How to Decide on The Drinks Suppliers for a Nightclub

Choosing the right drinks suppliers for a nightclub is crucial to ensuring you have a well-stocked and diverse selection of beverages for your patrons. Here are some steps to help you decide on the best drinks suppliers: 1. Research and Compare Suppliers: Start by researching and compiling a list of potential drinks suppliers. Look for […]

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What Do You Need To Open a Nightclub?

What Do You Need To Open a Nightclub?

To open a nightclub in the UK, you would typically need to follow certain legal and regulatory requirements. While the specific requirements can vary based on location and local authorities, here are some general steps and considerations: Business Plan: Develop a comprehensive business plan that outlines your nightclub concept, target audience, marketing strategy, financial projections, […]

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Why Use a Stocktaker In My Nightclub?

Why Use a Stocktaker In My Nightclub?

Using a stocktaker in your nightclub can provide several benefits and help you manage your business more efficiently. Here are some reasons why you might consider hiring a stocktaker: Stock Accuracy: Stocktakers specialise in accurately counting and recording your stock. They use professional techniques and technology to ensure precise measurements, reducing the chances of errors […]

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The Planning Stage (Once they decide)

The Planning Stage (Once they decide)

Provided that you have presented yourself well enough online or created a good enough customer experience that people are recommending you, you customers are likely to get to this stage of planning a visit to your establishment.   Just because you have caught their interest and made yourself an option they will consider, it doesn’t […]

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The Research Stage (Before they decide) #CX

The Research Stage (Before they decide) #CX

The Research Stage (Before they decide) #CX   People decide A LOT about you and your business, before you ever know about it!!    It used to be the case that what you published about yourself was the be all and end all of what people knew, other than their closest friends. But now, the […]

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Customer Experience

Customer Experience

  Hospitality noun the business of providing food, drink, and accommodation for customers of restaurants, bars, etc. or guests at hotels. “he said that young people learn valuable skills by taking jobs in hospitality” the friendly and generous reception and entertainment of guests, visitors, or strangers. “X is renowned for their hospitality”   Coupling both […]

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Why venues should think about their WIFI!

Why venues should think about their WIFI!

These days it’s not really a question of if you should have a wifi connection for your customers, but more a case of how you deliver it. It has nearly become expected of nearly all venues across the hospitality industry.    Let’s face it, if you do not provide it and your competitors do, guess […]

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