How Employee Engagement Works in the Hospitality Industry
One of our team members recently vacationed in Portland, Oregon. It was snowing – a rare snow storm that left thick ice on the streets, so she spent more time in the Kimpton Hotel Monaco than she’d planned. But it gave her a chance to really notice the special touches made for guests’ comfort and […]
Common Causes of Stock Loss
Here at Sterling Stock Auditors we help businesses within the restaurant, hotel and catering trades keep track of their stock. However, when completing a stocktake and sharing the audit with the client, we notice stock losses. There are many reasons for this. In this blog post we share the most common causes of stock loss, […]
Tips For Boosting Employee Engagement In Hospitality
Staff turnover in the hospitality world has always been high. However, if you could do something to keep good talent in your catering business for longer, wouldn’t you do it? Why not boost your employee engagement? The more engaged employees feel with your business, the more likely they will be passionate about your values. The […]
Can your business afford a £36,000 Tribunal pay out?
So imagine this, you’re running a busy sports bar in central London, working hard to attract and retain valuable customers in what I’m sure is a highly competitive marketplace. You’re doing everything you can to keep costs to a minimum to maximise your profit potential. In the current economic climate, even in the aftermath of […]