Lockdown The Sequel
Unless you have been living in a cave on a remote island in the Pacific you will know that England will be entering a minimum 4 week lockdown from 00:01 on Thursday 5th November 2020. For the majority of the hospitality sector this effectively means as of 10pm on Wednesday 4th November. Lockdown The Sequel […]
How Employee Engagement Works in the Hospitality Industry
One of our team members recently vacationed in Portland, Oregon. It was snowing – a rare snow storm that left thick ice on the streets, so she spent more time in the Kimpton Hotel Monaco than she’d planned. But it gave her a chance to really notice the special touches made for guests’ comfort and […]
Seven ways to reassure your customers during Covid 19
Today I want to talk to you about seven ways to reassure your customers using digital media during Covid-19. Going out for a lot of people is causing a great deal of anxiety, especially those that have been shielding, they’ve been shielding now for over three months, so going out is really giving them […]
Social Media Trends in Hospitality
Today I want to talk to you about social media trends in hospitality. The first one is storytelling. You might be like the Raffles Hotel in Singapore or the Philharmonic Pub in Liverpool where you’ve got a historic building, historic past with famous people coming in and going out. So you want to tell […]
How Customers Can Support Your Pub Or Restaurant
In this blog post we have some great tips that you can share with your audience. We all love our favourite local cafe, restaurant, bar or pub. Your customers will want to help you during this time. However, they may not be sure how. Why not share some of the following tips with them – […]
Sterling Stock Auditors – BLOG – How To Keep Your Pub Moving Through CV-19
I think we can all agree that the local pub is missed. Especially with the warmer weather we have been experiencing recently. The local beer garden would be a welcome treat on those sunny and warm evening. Right now however, it’s not meant to be. The local pub is a place of friendship, happiness and […]
How to can turn up online when your hospitality business is shut
Today I want to talk about how you can turn up online even though your hospitality business is shut down. The first thing is have you got local Facebook groups for your local community? Could you turn up there? Could you be offering help? Are there people in your community that struggle to get to […]
Deliveroo Provide Free Meals To NHS Staff
For the catering and hospitality industry it can feel like coronavirus is all doom and gloom, but we have seen some really positive things happening. Granted, we are in a similar situation as you. We are independent stocktakers for the catering and hospitality industry. Work has, understandably, stopped for us too. Deliveroo Provide Free Meals […]
Coronavirus Puts Thousands Of UK Pubs At Risk
With the recent lock down in the UK, thousands of pubs and restaurants are at risk of collapse. The latest research shows that insolvencies in the sector had spiked before the outbreak and these establishments now look to be more at risk of closure than ever before. There was a jump of 10% last year […]
How Hospitality Businesses Can Thrive During Coronavirus
Today I want to talk to you about how hospitality businesses can pivot and thrive during the present coronavirus pandemic. HOSPITALITY HIT HARDEST There was no doubt that this has been a very difficult time for the hospitality industry in the UK. For about a fortnight before we actually closed down, we were closed down on […]