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How Can I Increase Repeat Customers To My Pub/Bar?

As a business we often fall into the trap of finding ways to attract more and more new customers to our Pub/Bars; however there is something more important than that. How can those new customers be turned into repeat visitors? What can you do to get those new customers back through the door of your […]

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Why is Mystery Shopping Important for Bars & Restaurants?

Every year companies all over the UK are organising for mystery shoppers to go into their bars and restaurants to be an ‘undercover customer’. Nobody knows the mystery shopper is coming, who they may be or when they may arrive and this means that the mystery shopper gets the ‘normal experience’ of a night out […]

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