Upselling is the life blood of your businesses. It maximises the average spend per customer, increases your turnover, and perhaps, more importantly it improves your customer’s experience.

Tip #1:  Don’t Panic about Upselling

Selling to your customers is what keeps you in business: its how you sell to them that is important. People don’t like to feel pressured when they are being sold to, but most will “buy” opportunities when they are part of their experience. When people come to your establishment they have come to spend money and most do not know exactly how much they will spend. But whatever they do spend they expect it to be good value. Your customer will be less worried about the cost of their time with you if they perceive that they have had good value.  If you can make their visit an experience that they will remember with great service, your customer will be less concerned about what they have spent.